Terms of Service

Effective Date: 10/02/2025

Welcome to Vana Music Official (“we”, “us”, or “our”). By accessing or using our website Vanamusicofficial.com (the “Site”), and making purchases through our online store hosted on Squarespace, you agree to comply with and be bound by the following terms and conditions (“Terms of Service” or “Agreement”). Please read these Terms of Service carefully before using the Site.

If you do not agree with any part of these Terms of Service, you must not use the Site.

1. Use of the Site

By using our Site, you agree to:

• Provide accurate and current information when making purchases or creating an account.

• Use the Site only for lawful purposes and in accordance with all applicable laws.

• Not engage in any activity that could harm or disrupt the functionality of the Site or the experience of other users.

2. Account Registration

To make a purchase or access certain features of the Site, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information.

• Keep your account information secure and confidential.

• Notify us immediately if you become aware of any unauthorized use of your account.

You are solely responsible for all activities that occur under your account, including purchases and communications.

3. Product Information and Availability

We strive to ensure that all information about our products on the Site is accurate, including descriptions, prices, and images. However, we do not guarantee that product information is always error-free or up-to-date. We reserve the right to correct any inaccuracies, change prices, and update availability without prior notice.

4. Orders and Payment

By placing an order on the Site, you agree to:

• Provide accurate and complete payment information.

• Pay for the products you order, including any applicable taxes and shipping fees.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including errors in pricing, product availability, or suspected fraud.

Payment will be processed through secure third-party payment processors, and we do not store sensitive payment information (e.g., credit card details).

5. Shipping and Delivery

We will make reasonable efforts to process and ship your order promptly. Shipping times and costs depend on the destination and shipping method selected. You are responsible for providing accurate shipping information. Any delays or issues with delivery due to incorrect information or external shipping carrier issues are not our responsibility.

If you are located outside of the U.S., you may be subject to customs duties or taxes. You are responsible for paying any additional charges.

6. Returns and Exchanges

We offer returns or exchanges on products that are damaged or defective. If you wish to return or exchange an item, please contact us at vanamerch@gmail.com within [insert return period] days of receiving your order. All returns and exchanges must meet the following criteria:

• The item must be in new, unworn, and unwashed condition.

• You must provide proof of purchase (e.g., order number or receipt).

Please note that most products on this store, are custom print items, and are non-returnable or non-exchangeable for change of mind, or size choice errors

7. Privacy and Data Protection

We take your privacy seriously. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information. By using the Site, you agree to our Privacy Policy.

8. Intellectual Property

All content on the Site, including text, images, graphics, logos, and designs, is the property of [Your Website Name] or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content on the Site without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, [Your Website Name] is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or the products purchased, including but not limited to, loss of profits, data, or goodwill.

We do not guarantee the accuracy or completeness of the content on the Site, nor do we warrant that the Site will be free from errors, viruses, or other harmful components.

10. Indemnification

You agree to indemnify, defend, and hold harmless [Your Website Name], its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Site, violation of these Terms of Service, or infringement of any third-party rights.

11. Changes to Terms of Service

We reserve the right to modify, update, or revise these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed about any updates.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

13. Dispute Resolution

If you have any disputes regarding these Terms of Service, you agree to first contact us at vanamerch@gmail.com to attempt to resolve the issue. If the dispute cannot be resolved informally, it will be resolved through binding arbitration, and you waive any right to participate in a class action or class arbitration.

14. Force Majeure

We are not liable for any failure to perform or delay in performance of our obligations due to events outside of our reasonable control, including natural disasters, strikes, government regulations, or any other unforeseeable event.

15. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Email: vanamerch@gmail.com